PRIVACY POLICY

YOUR PRIVACY

We understand how important it is that your personal information is properly protected, so that your privacy can be maintained. We are committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (“Privacy Act”). This Privacy Policy sets out how we handle personal information provided to or collected by us when providing our services to you (“Services”) or when otherwise interacting with you.

In this Privacy Policy, “we”, “us”, “our” refers to Cassidy Combat Club Pty Ltd ACN 683 168 783.

WHAT IS PERSONAL INFORMATION

“Personal Information” identifies a person and can be sensitive in nature. It can include your name, address, telephone number, email address and health information. We understand you may have concerns about your Personal Information that we may have or obtain. Your privacy will be treated with sensitivity, respect and in accordance with the law.

COLLECTION OF PERSONAL INFORMATION

We will only collect information that is reasonably necessary for us to provide the Services and conduct our business, and otherwise as permitted by law. The types of Personal Information we may collect about you include:

• contact information – your full name, mobile number, telephone number, email address, home address and billing address;

• identification information – date of birth, gender, job title, driver licence, passport or other documents necessary for verification of identity;

• financial information - bank account & payment card details;

• transaction information - details about payments to you from us and from you to us and other details of Services you have obtained from us;

• professional information - where you are a worker of ours or applying for a role with us, your professional history such as your previous positions and professional experience; and

• business information – your business or company name and information about your business practices and affairs;

In delivering our Services to you, it may also become necessary for us to collect Personal Information about you which is considered “Sensitive Information”.

Sensitive information is a sub-set of Personal Information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, medical history, health information or biometric information.

We undertake to deal with your Sensitive Information in accordance with the requirements of the Privacy Act and the Australian Privacy Principles.

If you provide us with Sensitive Information, you are providing us with consent to collect that information pursuant to Australian Privacy Principle 3.3a.

USE OF PERSONAL INFORMATION

The Personal Information that we collect from you is used by us to provide Services and conduct our business. We also use Personal Information for evaluating, improving, personalising and developing our business and our Services.

More specifically we may use Personal Information for:

• providing you with our Services;

• improving our Services and client satisfaction;

• issuing you with invoices and collection payments for Services rendered;

• interacting with Third Party Providers;

• interacting with governmental or regulatory bodies or other authorities in relation to you;

• complying with our legal obligations;

• business development, market research and statistical purposes, including operation and improvement of our website, Services and associated social media platforms;

• promoting, marketing and delivering our Services to you;

• conducting surveys and obtaining feedback from you regarding your experiences with our business; and

• considering your application to work with us and conducting any reference checks.

METHOD OF COLLECTION

We endeavour to only collect your Personal Information from you directly, where it is reasonable and practical to do so.

Collection of your Personal Information may occur:

• through your interactions with our website, including where you have entered information into our website;

• where we take instructions from you, whether we are meeting with you in person, by telephone or corresponding with you via another form of electronic communication;

• when received from third party search providers or government agencies; and

• through requests that we make (with your permission) to third parties with which you have engaged, including for example your accountant, medical professionals, business advisers and coaches, financial planners, mortgage brokers, insurance brokers and other parties of a similar nature (“Third Party Providers”), or where the Third Party Providers initiate providing that information to us.

If you give us Personal Information about other people (like your family members or employees), we rely on you to inform those people that you’re sharing their information with us. We also expect you to let them know about this Privacy Policy and how they can find a copy of it. Lastly, make sure you have authority to share their information with us.

STORAGE AND SECURITY OF PERSONAL INFORMATION

We hold and store all Personal Information that we have collected either:

• in physical form, such as paper documents and files, on our premises; or

• in electronic form, on our internal computer network, with our managed information technology service providers and with third party data storage providers.

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

However, notwithstanding that we use our best endeavours to protect all Personal Information, it is unfortunately impossible for us to guarantee its complete security, particularly in instances of targeted attacks by nefarious actors. If after considering this Privacy Policy you choose to provide us with your Personal Information, we will rely on the fact that you are fully aware and accept that despite our efforts and the security measures that we implement, there is always a risk that personal information may be subject to a data breach event.

DISCLOSURE OF PERSONAL INFORMATION

We may from time to time need to disclose your Personal Information to third parties. When you provide us with Personal Information so that we may deliver our Services to you, your consent to certain disclosures will also be implied.

We would only disclose your Personal Information in good faith and where required by the circumstances. Examples of circumstances in which we disclose Personal Information to third parties include:

• where the disclosure is necessary for us to properly deliver our Services to you, or in connection with the purpose for which it was collected;

• if we are required to make the disclosure due to the operation of any law, Court order or directive of a regulatory authority;

• if we need to engage the services of any third-party contractors, technology service providers and suppliers that assist us with providing our business processes and services;

• if we are required to engage the services of any third-party debt collection agency;

• if the disclosure to third parties is necessary as part of an actual or proposed acquisition, disposal, merger or similar of our business or entering into a joint venture, collaboration or referral arrangement;

• where you have provided your consent to the disclosure; and

• in circumstances that are otherwise permitted by the Privacy Act.

OVERSEAS DISCLOSURE

While we store Personal Information in Australia, where we disclose Personal Information to third parties, the third parties may store, transfer or access Personal Information outside of Australia. We will only disclose your Personal Information overseas in accordance with the Australian Privacy Principles contained in the Privacy Act.

ACCESS AND CORRECTION

It is important that your Personal information held by us is complete, accurate and current. if you believe your Personal Information held by us is inaccurate, out-of-date, incomplete, irrelevant or misleading and needs to be corrected or updated, please contact us at the details set out below in Contact Information.

You may request access to personal information that we hold. We will not charge you for accessing your Personal Information, however, a fee may be charged in some circumstances to cover the costs of providing you with access to your Personal Information (for example, if you make multiple requests for information, the information requested is voluminous or we incur third party costs in providing you with access to your Personal Information).

To protect your privacy and the privacy of others, we will generally need evidence of your identity before we can change the personal information or grant you access to the personal information.

Please note, in some situations, we may be legally permitted to withhold access to your Personal Information (for example, if providing access would be unlawful or would have an unreasonable impact upon the privacy of other individuals). If we cannot provide access to your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal.

We may use cookies on our website from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online website and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online website with personal information, this information may be linked to the data stored in the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

COMPLAINTS

If you wish to make a complaint, please contact us at the details set out below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. Those links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of those websites. Please be aware that those websites are not governed by this Privacy Policy. We are not responsible for the privacy practices of those websites.

CHANGE IN PRIVACY POLICY

We may vary this Privacy Policy from time to time in our sole discretion. If we have varied this Privacy Policy we will publish an updated version of this Privacy Policy on our website.

Please ensure that you are regularly reviewing and checking this Privacy Policy to ensure you remain familiar with your rights in respect of your Personal Information, as well as our practices regarding the collection, storage, use and disclosure of Personal Information.

CONTACT INFORMATION

If you have any questions or concerns at any time about our Privacy Policy or your Personal Information, please contact us at cassidycombatclub@gmail.com or 0413819609.

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