Welcome to MOVE Pilates. These Terms & Conditions outline important information regarding bookings, attendance, payments, and studio policies.

By booking a class, you agree to the following:

Bookings & Payment

• Classes must be booked in advance via the app.

• Payment is required at the time of booking.

• Bookings open up to 2 weeks ahead.

• Classes and instructors may change or be cancelled.

Cancellations & No Shows

• Cancel at least 4 hours before class.

• Late cancellations or no shows result in:

o $15 fee (members), or

o loss of class credit (passes/casual).

• Cancellations must be made in app.

Waitlist

• Join the waitlist if a class is full.

• If a spot opens, you’ll be auto added and notified.

• Standard cancellation rules apply.

• Waitlist closes 60 minutes before class.

Arrival

• Studio opens 10 minutes before class.

• Doors lock 5 minutes after start time — late entry not permitted.

• Do not attend if unwell or experiencing flu/COVID like symptoms.

Attire

• Activewear required.

• Grip socks mandatory for Reformer Pilates.

• Bring a water bottle.

Memberships & Fees

• Memberships are billed weekly via Ezidebit.

• Failed payments incur a $10 fee.

• All purchases are final and non refundable.

• Memberships and passes are non transferable.

Age

• Minimum age: 16 years.

Health & Risk

• Participation is at your own risk.

• You confirm you are medically fit to attend.

• Medical clearance may be required for some classes.

Conduct

• Follow instructor directions and use equipment safely.

• Respectful behaviour is required at all times.

• MOVE Pilates may refuse entry or remove clients for breaches.

Timetable