Effective Date: 24/4/2024

1. Introduction

Welcome to Helensvale Fitness Studio. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.helensvalefitnessstudio.com and use our services.

2. Information We Collect

We collect information to provide better services to our members and visitors. The types of information we may collect include:

2.1. Personal Information:

Name

Email address

Phone number

Address

Payment information

Date of birth

Emergency contact details

2.2. Non-Personal Information:

Browser type

IP address

Operating system

Referring website

Pages viewed

Date and time of visits

3. How We Use Your Information

We use the information we collect to:

Provide and manage our services

Process payments

Communicate with you about your membership, bookings, and promotions

Improve our website and services

Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind

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